Effective Date: August 10, 2026

The Illinois Primary Health Care Association (“IPHCA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, www.iphca.org, and related online services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information directly from you, automatically through your use of our website, and from third-party service providers.

Information You Provide

You may voluntarily provide personal information when you:

• Complete a contact form
• Register for conferences, webinars, or events
• Subscribe to newsletters or email communications
• Request information or resources
• Complete surveys or evaluations
• Create or access a member account
• Apply for employment
• Register for educational programs or continuing education activities

Information collected may include:

• Name
• Organization
• Job title
• Mailing address
• Email address
• Telephone number
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referral website
• Clickstream data
• Geographic location
• Cookie identifiers

This information is generally used in aggregate to understand website usage and improve our services.

Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.

Cookies may be used to:

• Remember user preferences
• Improve website functionality
• Measure website traffic
• Analyze visitor behavior
• Enhance website performance

We use Google Analytics to collect information about website usage. Google Analytics may collect information such as pages visited, time spent on the website, device type, browser information, and general geographic location derived from IP addresses.

Some services on our website, such as embedded podcasts, may transmit data about you and your usage to Spotify.

You can control or disable cookies through your web browser settings. Please note that disabling cookies may affect certain website functionality and may prevent you from accessing the website or our services entirely.

How We Use Your Information

We use information we collect to:

• Respond to inquiries and requests
• Process registrations and event participation
• Administer membership services
• Deliver newsletters and communications
• Provide educational resources
• Improve our website and user experience
• Monitor website performance and security
• Meet legal, contractual, and regulatory obligations
• Protect against fraud or unauthorized activity

Email Communications

If you subscribe to receive communications from IPHCA, we may send newsletters, event announcements, educational resources, advocacy updates, or other organizational information.

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly. Even if you unsubscribe from marketing communications, we may still send administrative messages related to registrations, memberships, purchases, or other services you request.

How We Share Information

IPHCA does not sell personal information.

We may share personal information with trusted third-party service providers who assist us in operating our organization and website, including providers of:

• Website hosting
• Website analytics
• Email communications
• Event registration
• Customer relationship management (CRM) systems
• Survey platforms
• Continuing education platforms
• Technology support services

These providers are authorized to use personal information to provide services on our behalf, including the purposes listed in the “How We Use Your Information” section above.

We may also disclose information:

• When required by law
• To comply with legal processes
• To protect the rights, safety, or property of IPHCA or others
• In connection with a merger, reorganization, or transfer of organizational assets

Data Retention

IPHCA retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Examples include:

• Contact form submissions are retained as needed to respond to inquiries and maintain business records.
• Newsletter subscription information is retained until you unsubscribe or request deletion.
• Event registration records are retained for administrative, financial, and historical recordkeeping purposes.
• Membership records are retained while membership remains active and for an appropriate period thereafter to meet legal, accounting, and operational requirements.
• Website analytics data is retained in accordance with Google Analytics retention settings for a time period of 14 months.

When personal information is no longer needed, it is securely deleted or anonymized when reasonably practicable.

Requesting Deletion of Your Information

You may request deletion of personal information that IPHCA maintains about you by contacting us using the information provided below.

Please include enough information to verify your identity and locate your records.

Upon receiving a verified request, IPHCA will review and respond within a reasonable timeframe. Certain information may be retained as required by law, for financial recordkeeping, contractual obligations, security purposes, or other legitimate organizational interests.

Your Choices

You may:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Opt out of marketing communications
• Disable cookies through your browser settings

Security

IPHCA maintains reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. Despite these measures, we cannot guarantee that information that we collect will never be disclosed or used in a manner that is inconsistent with this Privacy Policy.

While we take reasonable precautions to safeguard information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites, including partner organizations, sponsors, government agencies, and other resources.

IPHCA is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any website you visit.

Children’s Privacy

Our website is intended for healthcare professionals, member organizations, partners, and adults. It is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we learn that personal information from a child has been collected inadvertently, we will take reasonable steps to delete it promptly.

Use of The Website by Users from Outside the United States

Our website is operated in the United States and is intended for residents of the State of Illinois. If you are located in another jurisdiction, please be aware that information you provide to us will be transferred to, stored and processed in the United States. By using the website or providing us with any information, you consent to this transfer, processing, and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside or, if you are a citizen such as the European Union, which may apply to you. You understand that the U.S. government, state and local governments, law enforcement in the United States or third parties can obtain access to your information in certain circumstances, e.g. if necessary for investigative purposes.   By using the website, you consent to your information being transferred to, processed by and stored in and through our digital and physical facilities and to the facilities of those third parties to whom we disclose it as described in this Privacy Policy.

Change of Control

In the event we go through a business transition (such as a merger, acquisition by another company, bankruptcy, or sale or divestiture of all or a portion of our assets, including, without limitation, during the course of any due diligence process), your information will likely be among the information disclosed to others who are parties to and/or are involved in the transition or transfer of assets. By providing information to us, you agree that we can disclose and/or transfer such information in those circumstances without your further consent. Should such a business transition occur, we will make reasonable efforts to request that the new owner or combined entity (as applicable) follow this Privacy Policy with respect to your information.

Changes to This Privacy Policy

IPHCA may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality.

Any revisions will be posted on this page with an updated Effective Date. Continued use of the website after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to request access to, correction of, or deletion of your personal information, please contact:

Illinois Primary Health Care Association

1999 Wabash Ave.

Springfield, IL 62704

Phone: (217) 541-7300

Email: iphca@iphca.org